National Healthcare Quality Week

Quality healthcare is more than just a popular phrase. Quality in healthcare means providing the care the patient needs when the patient needs it, in an affordable, safe, effective manner. Quality healthcare also means engaging and involving the patient, so the patient takes ownership in preventive care and in the treatment of diagnosed conditions. As the transition to value-based care moves forward, healthcare outcomes for the patient are more important than the number of patients seen during the day.

To accomplish these goals, the Quality Team at Brooks-TLC Hospital System, Inc. works with patient care and relations, DNV compliance, risk management and safety, performance improvement. The team develops strategic plans and policies for improved quality throughout the hospital and ensures compliance with regulatory agencies.

Happy National Healthcare Quality Week Jodi, Desi, Michelle and Carrie.

Rock Out Hunger

Brooks-TLC is again participating in the Rock Out Hunger food drive to benefit The Food Bank of WNY and Meals on Wheels for WNY – now known as Feed More WNY. To help our less fortunate neighbors have a bountiful holiday season, please consider bringing in non-perishable food items to entryways at Brooks campus, TLC campus, Gowanda UC/Medical Center or LEMS/Fredonia between October 28 – November 15.

Organizations in our community to benefit from your generosity include:

ST. ELIZABETH ANN SETON FOOD CLOSET, Dunkirk, SALVATION ARMY – Dunkirk, FORESTVILLE FOOD PANTRY, INC., Forestville, CASSADAGA FOOD PANTRY, Cassadaga, NEIGHBOR TO NEIGHBOR FOOD PANTRY, Forestville, BROCTON-PORTLAND FOOD PANTRY, Portland, SOUTH DAYTON FOOD PANTRY, South Dayton, SINCLAIRVILLE FOOD CUPBOARD, Sinclairville, TRIBAL ADVOCATE SENECA NATION, Irving, TWICE FED FOOD PANTRY, Cherry Creek, WESTFIELD FOOD PANTRY, Westfield, WESTFIELD COMMUNITY KITCHEN, Westfield, OPERATION GOOD NEIGHBOR, Angola, DAYTON FOOD PANTRY, Dayton, ST. PAUL’S EPISCOPAL FOOD PANTRY, Mayville, GOWANDA LOVE, INC., Gowanda, EDEN-NORTH COLLINS FOOD PANTRY, North Collins, and OPERATION GOOD NEIGHBOR PANTRY, North Evans.

 

 

45 Years and Counting

Congratulations Kathryn Manning (L), Roseann Mohney (R) and Diane Graves (not photographed) for dedicating 45+ years each in service to the Brooks-TLC community. Among others, these dedicated employees, compassionate care providers, and committed patient advocates were recognized for their significant tenure at a recent employee service recognition ceremony at the Clarion Hotel in Dunkirk.

Over 100 employees with five-year increments up to 45 years of service received awards. Among those recognized from both the Brooks and TLC campuses, a combined 2135 years of service was tallied.

Kathryn Manning

It was April of 1973. “Tie a Yellow Ribbon Round the Ole Oak Tree” from Tony Orlando and Dawn was the number one radio hit. A gallon of gas for your Chevy Vega or Volkswagen Beetle was $0.39 and Richard Nixon was the president of the United States – when Kathryn Manning (then, Kathryn Levy) was hired for a practical nursing position at Lake Shore Hospital. Forty-six years later, Kathi is celebrated for her longevity with the hospital.

Kathy was promoted to a full-time position as senior LPN on ICU and MedSurg in 1985, and later transferred to the Emergency Department 1989. Through her tenure at Lake Shore, TLC, and now Brooks-TLC Hospital System, Inc., Kathi has been an integral part of the care provided in ICU, MedSurg, ER, Quality/Utilization Review, Long-term Care. Later, in 1995 Kathi became a Registered Nurse and continued her career in other units including Cardiac Services, Nursing Supervision, and Urgent Care. Her commitment to continuing education is demonstrated by her role in Staff Development as a trainer for CPR, ACLS, and PALS. Currently, she practices her nursing skills in Chemical Dependency as part of the new inpatient program.

In 2005, a letter was written to the President and CEO of TLC Health Network, Ronald Kraweic, commending Kathi and other members of her team in the Emergency Department and thanking them for saving a man’s life, twice. Her enormous file in Human Resources contains repeated phrases throughout….”great worker, eager to learn, learns quickly, excellent instructor, reliable, dependable, flexible, knowledgeable, and caring.”

Roseanne Mohney

Fast forward a year later to 1974 when after the Watergate scandal, Richard Nixon became the first US president forced to resign from office. The average home price was $10,990. A gallon of gas increased to $0.55, and the average cost of a new car was $3,750. What seems like a lifetime ago, another longtime employee, Roseanne Mohney would don a white nurse’s cap in April of that year to begin her career as an LPN.

Roseanne studied hard to become a licensed RN in 1995 and achieved her career aspiration as an Emergency Department nurse. Widely known – then and now – for always putting patients and families first, Roseanne’s compassionate and empathetic demeanor creates a sense of calm and peacefulness. At the same time, she is always looking for ways to improve, to be innovative, and to aspire to high standards of care and practice.

As a leader, Roseanne has held several officer positions in the Western NY Emergency Nurses Association and is currently president. She retired from TLC as a full time RN in 2016, but remains actively involved in educating staff and the community in BLS, ACLS and PALS through the American Heart Association. She is known to the EMS and first responder community throughout the Western New York and continues to be an inspiration to the nursing profession. Now, 45 years later, colleagues agree that Roseanne exemplifies all of the attributes of a registered professional nurse.

Diane Graves

In March 1973, Diane Graves (not shown in photograph) joined the nursing staff at Brooks Memorial Hospital.  Around this time, a mere $1.75 would buy you a ticket to see new movie releases, “The Sting”, “The Exorcist” or “American Graffiti”.   Average income per year $13,900 and the average cost of new house was $32,500.

Today, a Diane is an RN in the BMH surgery department where she is highly regarded as a mentor by colleagues. Terms used to describe Diane are conscientious, dedicated service, cares for her patients, dependable, empathetic, great patient advocate, multi-tasker, supportive and would give the shirt off her back in the winter.

Brooks-TLC Hospital System expresses gratitude to Kathi, Roseann, Diane and the many others who remain committed to helping transform the way care is delivered to meet the future health care needs of this community.

Breast Cancer Awareness Month

​In recognition of the month of October as Breast Cancer Awareness month, Brooks-TLC will again partner with The Chautauqua Center for the 3rd annual Mammogrammys on 10/17 at the Clarion in Dunkirk.  All participants will receive a FREE clinical breast exam, and if needed, a FREE mammogram at BMH Imaging department courtesy of  Chautauqua County Cancer Services Program.  Plus FREE gift cards, manis, pedis, massage, food and music!

Enhanced Physical Therapy Spaces Provide More Room for Hands-on Care

Brooks-TLC Hospital System, Inc. hosted open house events at its newly remodeled Physical Therapy departments at both the Brooks and TLC campuses. The enhanced PT spaces provide the opportunity to care for more patients and to improve the overall health care experience for those served.

Features of the new spaces include extra wide corridors for wheelchairs and walker assistive devices, bright airy therapy spaces to create a sense of openness, and separate family waiting areas to support patient privacy.

According to Judy Wach, Physical Therapy director, “The expanded spaces provide us with more room for hands-on care and the flow of activity is now more streamlined. The bright, airy space brings a renewed positive energy to the department and our patients.”

Brooks-TLC physical therapist treat a wide range of neurological / balance disorders, musculoskeletal issues, sports injuries, women’s health including pre/post pregnancy care and back/pelvic pain, as well as post-op rehabilitation.

Specialty areas include certified vestibular / balance assessment and treatment, return to sport functional testing and comprehensive Biodex report, and kinesio taping / manual therapy.

Brooks-TLC Physical Therapy has been providing hands-on healing to our community for more than 30 years. An experienced team of physical therapists and assistants have advanced training and certifications that provide patients with a wide range of services to promote mobility, functional ability, pain reduction and improved quality of life. After thorough examination, evaluation, and diagnosis, clinicians develop a highly personalized physical therapy treatment plan to suit an individual’s specific needs.

With three convenient locations in Dunkirk, Irving and Gowanda, Brooks-TLC PT department offers extended hours for working parents and high school athletes, etc. To schedule an appointment, call 363-3092 (Dunkirk) or 951-7270 (Irving and Gowanda). For more information, visit www.brookshospital.org/physical-therapyrehabilitation or http://tlchealth.org/departments-services/physical-therapy.