Substance Use Disorder Services

Drug and alcohol use disorders don’t just affect individuals. Their negative impact spreads to families, friends and communities. Their ripple effect causes families to be torn apart and creates painful conflict. For the individuals suffering from substance use, it can feel like an
insurmountable challenge to overcome the grip of substance use disorders.

TLC Network is here to help! We understand that substance abuse is a complex issue that requires complete, comprehensive treatment. We’ll work with everyone involved as we help our patients and their loved ones work toward overcoming the grip of substance use and addiction disorders.

Your Goal Is Our Goal

We are dedicated to one key goal: integrating our clients back into their communities at an early stage in treatment. Our clinical team effort takes place in a safe, supportive and confidential environment that promotes and encourages rehabilitation.

Inpatient Chemical Dependency Treatment

For adults age 18 +

At our Lakeshore Health Care Center campus, TLC now offers a new 20-bed inpatient treatment center featuring private rooms with half baths, extra wide corridors, a fitness center and extra wide corridors creating a sense of openness as a way to reduce stress. Focusing on a body, mind and spirit approach, our inpatient program uses and integrated whole-person model for treating substance abuse and addiction. At Lake Shore Health Care Center, chemical dependency in a family affair, where family members are considered part of the patient’s care team. Group therapy in a common space is a vital part of addiction treatment and promotes peer group support. Individual therapy sessions help uncover sources of stress, anxiety and depression. Experienced counselors support patients in processing emotions and self-regulating in a healthy way.


Lake Shore Health Care Center
845 Main Road Irving, NY 14081
Admissions: 716-951-7948

Inpatient Forms:

Consent for Treatment and Financial Agreement

Intake Form


Packing List revised 10-1-19

Patient Handbook revised 10-1-19

Referral Packet

Release of Information Consent

Visitor Information

Completed forms and questions can be forwarded to

Outpatient Substance Use Disorder Clinic Admission Criteria & Warning Signs

Anyone 13 years of age or older who voluntarily undergo our professional assessment meets the criteria for admission.

Warning Signs
• Loss of control
• Neglecting activities and responsibilities
• Increased risk-taking
• Dramatic mood changes
• Relationship issues
• Changes in appetite or sleep patterns
• Secrecy
• Change of appearance (weight loss or gain, deterioration of physical appearance, etc.)
• Withdrawal symptoms (anxiety, shakiness, sweating, nausea, etc.)

Services Offered

• Individual and group treatment sessions
• Therapy sessions with certified providers
• Transportation assistance
• Medication assisted treatment (MAT) – Suboxone and Vivitrol
• Supervised toxicology screenings
• Referrals & coordinated care with other disciplines
• NarcanTM (opiate overdose reversal medication) trained

• Adolescent Group
• Recognition & Intervention
• Relapse Prevention
• Coping Skills
• Men’s Group
• Women’s Group
• Family Programming
• Opiate Group (MAT specific)
• Self-help Meetings

Our Method

TLC Health uses Evidence-Based Practice (EBP) methods in our substance use disorder treatment plans. EBP methods integrate clinical expertise and research evidence with patient goals and values in order to make appropriate, effective decisions about patient care.

Trauma-Informed Care (TIC) is a treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma.

Motivational Interviewing (MI) is a goal-oriented, client-centered method that helps facilitate and engage intrinsic motivation in order to change behavior and resolve ambivalence.

Outpatient Substance Use Disorder Counseling

TLC Health Network’s Derby and Cassadaga Clinics provide individual and/or group counseling to both adults and adolescents who need help maintaining a healthy recovery from drugs or alcohol use. We also provide DWI program services for individuals involved in the legal system due to DWI/DUA charges.

Emergency Room Services

Lake Shore Health Care Center’s Emergency Room staff is trained to assess individuals experiencing mental health issues, active withdrawal or anticipation of withdrawal from alcohol or drugs. Individualized comprehensive evaluation is completed to determine the best possible treatment options.


Outpatient Substance Use Disorder Services

Cassadaga Chemical Dependency Clinic
33 North Main Street Cassadaga, NY 14718
Monday – Friday

Derby Chemical Dependency Clinic
7020 Erie Road Derby, NY 14047
Monday – Friday

Emergency Room Services

Lake Shore Health Care Center
845 Main Road Irving, NY 14081
Open every day.

For all medical emergencies in the local area, please call 911 or your local ambulance service.