Hallway of Heroes

Brooks-TLC nurses had the honor of participating in Dunkirk Elementary School #3 Hallway of Heroes celebration along with veterans, police, fire and EMS professionals.  In addition to corresponding by written letters to inquiring students, nursing staff received the honor of a hero’s welcome by cheering schoolchildren asking for autographs. The celebration culminated with a Q&A by inquisitive students asking about the nursing profession.

Photo 1: Brian Pitts, Director of Nursing, Acute Care and Specialty Services signs an autograph for an aspiring young hero

Photo 2: Pictured L to R: Jodi Witherell, Evan Davis, Brian Pitts, Julie Morton, Katie Tomkiewicz, Jordan Sliwa


To further serve those who are in need this Thanksgiving season, Kaleida Health and its affiliates are joining 97 Rock and WKBW 7 ABC to sponsor the 13th annual Rock Out Hunger to benefit the Food Bank of WNY. Brooks-TLC Hospital System, Inc. will join this effort to make a difference in our community by making donation containers available to collect non-perishable food items from October 25 through November 12.

Community members are welcome to participate in this worthwhile cause by bringing food donations to collection bins located in hospital lobbies and at outpatient entrances.

Most needed items include: Cereal • Peanut or other nut butters • Canned tuna and chicken • Canned soups, stews and chili • Canned fruit • Canned veggies • Beans, canned or dried • Boxed mac & cheese • Pasta and rice • Spaghetti sauce • Baby food, formula, and diapers • Canned green beans • Canned sweet corn • Canned yams • Boxed turkey stuffing • Canned or packet gravy • Instant mashed potatoes • Cornbread mix • Applesauce • Canned cranberry sauce • Canned pumpkin or fruit pie filling.  Low sodium, low sugar, and whole grains are preferred.

Local families benefit from the Food Bank of WNY at the Salvation Army – Dunkirk, St. Elizabeth Ann Seton Food Closet, Forestville Food Pantry, Inc., Cassadaga Food Pantry, Silver Creek Food Pantry, Tribal Advocate Seneca Nation, Operation Good Neighbor – Angola, Forestville Food Pantry, Inc. and the Eden-North Collins Food Pantry.

For more information on making your donation at the Brooks or TLC campus, contact Sheila Walier at        363-3313.

Photo caption:  Joe D’Amore, Brooks-TLC Director of Environmental Services, donates canned goods to help those in need in our community.



NEW Your Health Hospital Patient Portal Offers Convenient Access to Your Health Records

Access the Your Health Hospital Patient Portal on your schedule, whether at home, on vacation, or at another medical office. The Your Health Hospital Patient Portal is a secure website that offers patients quick and easy access to certain hospital medical records including lab results, radiology reports and health summary.

Ask about Your Health Hospital Patient Portal at your next visit on or after October 1.

Your Health Hospital Patient Portal

Coming October 1st

In an effort to serve you better, beginning October 1, 2018 all Brooks-TLC Hospital System, Inc. patients have the option to become enrolled in our new Your Health Hospital Patient Portal.

Stay tuned for enrollment details!

NEW Patient Registration Process to Begin October 1

Paint Night to Benefit Patients at Both Campuses

Explore your creativity at Brooks’ most popular fun-raising event. Last year’s fun-filled paint night, facilitated by Anne Davis, raised over $2200 for medical equipment and technology at the Brooks campus.  This year, we’ve joined forces with our partners at TLC to host the event one night only!  Tickets are selling quickly for the August 2nd get-together at  St. Columbans on the Lake, Silver Creek.  Reserve your spot today by calling 363-3313 or email swalier@brookshospital.org.


Brooks-TLC Clinics Achieve NCQA PCMH Level 3 Recognition

Brooks-TLC Hospital System, Inc. has announced its Gowanda Medical Center and Forestville Primary Care Center have each achieved recognition as a Level 3 Patient Centered Medical Home (PCMH) by the National Center for Quality Assurance (NCQA).

PCMH is a model of care in which providers build better relationships between patients and their clinical care teams. It emphasizes use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.

Recognition as a Level 3 PCMH demonstrates that the clinics have scored the highest grades in six standards set by the NCQA, including patient-centered access, team-based care; population health management, care management and support; care coordination and care transitions; performance measurement and quality improvement.

“PCMH recognition is an important accomplishment and underscores our commitment to providing the very best care to our patients,” said Ken Morris, vice president of operations at Brooks-TLC Hospital System, Inc. “I commend our physicians, advanced level providers and the entire staff for their exceptional work in providing safe, quality patient care.”

The National Center for Quality Assurance (NCQA) seal is a widely recognized symbol of healthcare quality. Accredited providers face a rigorous set of more than 60 standards and must report on their performance in more than 40 areas in order to earn NCQA’s seal of approval. For consumers and employers, the seal is a reliable indicator that an organization is well-managed and delivers high quality care and service.

NCQA recognition programs empower employers, health plans, patients and consumers to make informed heath care decisions based on quality. Participation in a NCQA recognition program demonstrates that the practice or clinician values quality health care delivery and the latest clinical protocols to ensure that patients receive the best care at the right time.

The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others. It was developed to assess whether clinician practices are functioning as medical homes and recognize them for these efforts.


 Gowanda Medical Center team:  (L to R) Tracy Stevens, Director of Primary Care Services; Susan Caldwell, LPN; Cheryl Matern, Receptionist; Nancy Lance, Physician Assistant; Ken Morris, Brooks-TLC VP Operations.  Missing from photo Danielle Alimonti, LPN and David Hallasey, MD.

Forestville Primary Care Center team: (L to R) Joel Yoviene, MD; Tracy Stevens, Director of Primary Care Services Andrea Kickbush, LPN; Michele Matyjakowski, LPN; Jackie Cortright, Receptionist; Ken Morris, Brooks-TLC VP Operations; Ronald Greco, MD.  Missing from photo David Hallasey, MD.

Brooks and TLC Announce Partnership with Unyts

Beginning July 1, 2018 Unyts, WNY’s only organ, eye, tissue and community blood center, will become the primary provider of blood products for Brooks-TLC Hospital System, Inc., which includes Brooks Memorial Hospital and TLC Health.

Unyts “Brooks-TLC Hospital System, Inc. is pleased to partner with Unyts’ Community Blood Service for all of our blood product needs,” said Mary LaRowe, president and CEO of Brooks-TLC Hospital System, Inc.  “Unyts has been servicing Western New York for more than 30 years through organ, eye and tissue donation, and blood services, enhancing lives across Western New York.

LaRowe said. “Blood is a large expense for hospitals. Through Unyts’ Community Blood Service, both new and existing blood donors have an opportunity to help local patients at our Brooks and TLC campuses, and the Gift of Life they are providing through blood products will help to save our organization much needed dollars. “All the blood collected by Unyts stays in Western New York for local patients in need,” she said.

Unyts will be holding three open-to-the-public blood drives in Dunkirk and Irving in June and July. To make an appointment please call 716.512.7940 or visit www.unyts.org and click on Donate Blood.

Friday, June 29th 9am-2pm at Brooks Memorial Hospital, Dunkirk

Friday, July 13th from 9am-2pm at TLC Health – Lake Shore Health Center, Irving

Tuesday, July 31st from 9am-2pm at Cattaraugus Reservation Volunteer Fire Dept.

If you are interested in hosting a blood drive for Unyts in your community or becoming a volunteer, please contact Amanda Farrell at 716.566.3925.



Brooks-TLC Golf Tournament

Brooks-TLC Hospital System, Inc. has announced open registration for its Better Together golf tournament fundraiser scheduled for Friday, August 24, 2018 at scenic Shorewood Country Club in Dunkirk.

Hole-in-one prizes are a 2018 GMC Terrain courtesy of Larry Spacc GMC @ hole #4 and $500 cash from Western Division Federal Credit Union @ hole #15.

Registration fees are only $125 per person which includes 18 holes of golf, cart for every 2 players, unlimited use of driving range for 2 hours (one of which will be staffed by Shorewood’s PGA Professional, Rich Conwell, offering complimentary driving range instruction and tips), lunch, hors d’oeuvres, dinner, commemorative photo of your foursome, and swag bag filled with tournament hat, ball and other giveaways. Price includes cocktail hour with complimentary hors d’oeuvres and cash bar.  Special pricing for Shorewood cart members is $65 pp and $85 for non-cart members.

Format is a 4-person scramble with shotgun start at 12 noon and driving range open at 10 a.m., lunch at 11 a.m., cocktail hour at 4:30 p.m. and dinner at 5:45 p.m. Basket raffle and silent auction prizes are available.

Plenty of sponsorship levels are still available. Join the ranks of these generous sponsors currently on board –  Kaleida Health, Nash Pharmacies Clark Patterson Lee, Trusted Nursing Solutions, Turner Construction, UBMD Emergency Medicine, Premier Anesthesia, PepsiCo, Sleep Medicine Centers of WNY and UNYTS.

Tournament proceeds will be used to raise the vital, unrestricted dollars needed to avail patients at both campuses with state-of-the art medical equipment and technology in a comfortable and therapeutic environment.

Registration and/or sponsorship information can be found at www.brookshospital.org/upcoming-eventsclasses.html or by contacting Sheila Walier, Brooks-TLC Community Relations at 716-363-3313 or myhealth@brookshospital.org.

Inpatient Chemical Dependency Unit NOW OPEN

Designed with the principles of patient-centeredness in mind, the brand new 20-bed facility features private rooms with attached half baths for every patient, extra wide corridors, a large common space/family area, and workout room. Programming includes medication assisted treatment, trauma informed care, individualized treatment planning, and provider collaboration. Transportation is available.   Admissions information is available by calling 951-7948.